Privacy Policy
Last updated: August 21, 2026
Operator: Kenta Hino, sole proprietor operating Nestloft (日野 研太)
Address: 3-3-13 Nishi-Shinjuku, Nishishinjuku Mizuma Building 6F, Shinjuku-ku, Tokyo 160-0023, Japan
Contact: support@nestloftpets.com (or kenta.hino1106@gmail.com until domain email is live)
Address: 3-3-13 Nishi-Shinjuku, Nishishinjuku Mizuma Building 6F, Shinjuku-ku, Tokyo 160-0023, Japan
What we collect
- Order details (name, shipping address, email, phone)
- Payment metadata processed by Shopify Payments (we do not store full card numbers)
- Site analytics via Meta Pixel, TikTok Pixel, and Shopify analytics
- Customer support messages
How we use data
- Fulfill and track orders (including sharing shipping details with our fulfillment partner CJ Dropshipping)
- Send order, shipping, and transactional email
- Improve the store and measure advertising performance
- Respond to support requests
Sharing
We share data with service providers who process it on our behalf: Shopify, payment processors, CJ Dropshipping (fulfillment), and advertising platforms (Meta, TikTok) when you interact with our ads or site pixels.
We do not sell personal information.
Cookies and ads
We use cookies and similar technologies for checkout, analytics, and advertising measurement. You can control cookies through your browser settings. Ad platforms may use hashed identifiers according to their policies.
Retention
We keep order records as required for accounting and legal obligations, and as needed to provide support.
Your rights
Depending on your location (including GDPR/CCPA where applicable), you may request access, correction, deletion, or opt-out of certain processing. Email us at the contact above.
Children
Nestloft is not directed to children under 13. We do not knowingly collect their data.
Changes
We may update this policy. The “Last updated” date will change when we do.